How Client Behavior Has Evolved—And Why Your Salon’s Marketing Strategy Has to Evolve With It (or Get Left Behind)

How Client Behavior Has Evolved—And Why Your Salon’s Marketing Strategy Has to Evolve With It (or Get Left Behind)

How Client Behavior Has Evolved—And Why Your Salon’s Marketing Strategy Has to Evolve With It (or Get Left Behind)Michele R. Matkovich
Published on: 02/06/2025

Today’s salon client doesn’t just search on Google. They’re asking ChatGPT, watching TikToks, scrolling Instagram, browsing Yelp, and reading AI-generated “top 10” lists—all at the same time. If your salon isn’t optimized for all of them, you’re getting left behind by those who are.

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How AI-Powered Follow-Ups Can Increase Your Rebooking Rate (And Stop Clients from Falling Through the Cracks)

How AI-Powered Follow-Ups Can Increase Your Rebooking Rate (And Stop Clients from Falling Through the Cracks)

How AI-Powered Follow-Ups Can Increase Your Rebooking Rate (And Stop Clients from Falling Through the Cracks)Michele R. Matkovich
Published on: 01/04/2025

New BlogThis is where most salons go wrong. You think you have a “new client” problem, when really, you have a rebooking problem. What if instead of constantly chasing new clients, you could keep the ones you already have coming back—without lifting a finger?

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The 5 Core Revenue Leaks That Are Costing You Clients (And How Fully Booked AI Seals Them for Good)

The 5 Core Revenue Leaks That Are Costing You Clients (And How Fully Booked AI Seals Them for Good)

The 5 Core Revenue Leaks That Are Costing You Clients (And How Fully Booked AI Seals Them for Good)Michele R. Matkovich
Published on: 05/03/2025

If you’re not fully booked, it’s not because of the competition, the economy, or the algorithm. It’s because your salon or med spa has invisible leaks that are draining your sales. Fully Booked AI was built to find and fix every one of them—automatically. You’re running a great business—but here’s the real question:

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Why AI Is Changing Salon & Med Spa Marketing (And Why You Can’t Afford to Ignore It)

Why AI Is Changing Salon & Med Spa Marketing (And Why You Can’t Afford to Ignore It)

Why AI Is Changing Salon & Med Spa Marketing (And Why You Can’t Afford to Ignore It)Michele R. Matkovich
Published on: 03/02/2025

Let’s have a real conversation about what’s happening in this industry. The way clients search, book, and interact with salons and med spas has completely changed. And yet—I see so many owners still trying to market like it’s 2018.

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